Privacy & Security
Security Policy
You can be confident when shopping with Kitchen Goddess that you are using today's best available practices and technologies for on-line ordering and payment transactions.
Your payment is processed using HSBC Secure ePayments Card Processing. You will be transferred to a secure site, which is hosted and operated by our bankers HSBC, one of the largest banking organisations. HSBC will undertake the card transaction on our behalf. Your personal details are securely held by HSBC and at no stage will your card details ever be divulged to us.
For general consumer advice on the subject of Internet shopping you might like to visit www.consumerdirect.gov.uk/general/internet/Data Protection Notice
The purpose of this statement is to set out how we use personal information we may obtain about you. By registering for the Goddess Email and by using the Kitchen Goddess website generally you agree to this use.
1. When you register and use this site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.
2. We may use information you provide or is obtained by us:
(a) To register you with our website and to administer our website services;
(b) For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example, automatically selecting products or services, which we think will interest you from the information we have. We may inform you (by e-mail, mail or otherwise) about products and services that we consider may be of interest to you.
(c) For the prevention and detection of fraud.
(d) To administer any prize draws or competitions you may enter.
3. If at a later date you wish to opt-out of receiving marketing information from Kitchen Goddess, you can unsubscribe by sending an email to customerservices@kitchengoddess.co.uk with .unsubscribe. in the subject field. Please also include your full name within the email.
4. We will not give your information to anybody unless we have a duty to do so or if the law allows us to do so.
5. In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser version and the web site you visited prior to our site.
6. New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called "cookies", which may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie. This will give you the opportunity to decide whether to accept it.
7. We may supplement the information you provide to us with information we receive from third parties.
8. We endeavour to take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
9. You have the right to see personal data (as defined in the Data Protection Act) we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.
10. Please note that any products and services are supplied subject to our standard terms and conditions. If you have any comments or queries in connection with our privacy policy, please e-mail us at customerservices@kitchengoddess.co.uk
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